Thursday, 29 August 2013

Better Background Checks Can Help HR and Your Bottom Line

Crimshield CEO David Pickron says that, unbelievable as it might sound, thousands of employers across North America don't really know who they have working for them. Why? Because they have relied on traditional "instant" background check providers that check applicant data against old information, and often miss important details like convictions and gaps in employment history.

That fact causes a great deal of stress for human resources professionals – not to mention increasing theft, liability, and other employment-related expenses. A better background check process, like the one we use at Crimshield to verify records through real-life investigators, can help your hiring managers and your bottom line the same time.

Here are five of the most important reasons why, according to Crimshield and David Pickron:

  1. Your business and customers are safer. Let's face it, there's nothing good that comes from unknowingly hiring convicted criminals to be around your employees or customers. That's especially true when you consider that you could face legal liabilities for their actions while on the job, even if they are working as outside contractors.

  2. You have fewer internal issues to worry about. In the same way, problem individuals tend to be disruptive in the workplace. That means more incidents between coworkers, decreased productivity, and disruptions to the day-to-day operations of your company.

  3. Your employees provide better customer care. As a general rule, people who have things to hide in their legal or personal history tend to not excel at customer service. Even if they aren't doing anything illegal, there are probably better choices available in the employment market.

  4. You lose less money to theft and fraud. At the same time, hiring convicted criminals does put your business at a very real risk for theft and fraud. Whether they steal from you, your business, other employees, or your customers, these kinds of this can be expensive to deal with, and damage done to your public image and employee morale can't always be repaired.

  5. Turnover is decreased. Employees and contractors who are trying to outrun their pasts often move from one job or area to another. That means that, even if you don't have problems with the individual in the short term, you'll likely have to spend more money on recruiting and training again soon.

The advice to remember is that "your people are your company" applies now more than ever. Schedule a time to talk with a member of the Crimshield team and let us show you how you can be more informed, and better protected, through smarter hiring and background check processes.

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